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On Time, Every Time: Fix Vendor Payment Delays in Three Practical Steps

Contributors: Rebecca Graffy, Colin Erhardt, Elena Hoffnagle, Whitney Teal

 

Promptly paying the companies that provide essential resident goods and services isn’t just an administrative task; it’s foundational to delivering public value. Effective public procurement requires local governments to build transparent, strategic partnerships with high-quality businesses. For these partnerships to succeed, governments must pay vendors fairly and on time. 

This Quick Read outlines a process to uncover the root causes of chronic late vendor payment, and how to fix a broken vendor payment process in three steps. You’ll see how prompt vendor payment benefits your government; dig into a real late payment case study; and access actionable tips from other governments.  

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