Beyond the Boilerplate: Designing RFPs that Work for Everyone

Does your government struggle with lengthy, convoluted RFPs that deter vendors rather than attract them?
RFPs are one of the most important tools in public procurement, yet many RFP templates have grown outdated, inconsistent, and difficult for vendors to navigate. A poorly structured RFP can limit competition, discourage innovative solutions, and create barriers for small and emerging businesses.
The Procurement Excellence Network (PEN) and U.S. Digital Response (USDR) hosted a training session on redesigning RFPs to increase vendor participation and improve proposal quality. This session highlighted recent research on common RFP pain points, explored best practices in structuring more accessible, vendor-friendly templates, and shared real-world government examples of successful redesign efforts.
Participants also took part in an interactive exercise that critiqued and refined an example RFP in real time, and applied lessons from the session to their own procurement processes.